Shipping policy

Last updated: 17/12/2025

Orders are processed within 2–4 business days, excluding weekends and public holidays.

Pre-orders will ship according to the estimated date provided at checkout.

Estimated delivery times (Australia):

Delivery times are estimates only and may vary due to carrier delays.

Once your order has shipped, you will receive a confirmation email with tracking details (where available).

Please ensure your shipping address is correct at checkout. Silenthelp is not responsible for delays or losses due to incorrect address details.

If your parcel appears delayed or lost, contact us at info@silenthelpcards.com

and we will assist where possible.

Account